Terms and Conditions


<h1>Terms and Conditions</h1>

<p>Please read these Terms and Conditions carefully before using the website and services offered by BrandMonitor ("we," "us," or "our"). Your access to and use of the service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the service.</p>

<p>By accessing or using the service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the service.</p>

<h2>1. Accounts</h2>

<p>When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our service.</p>

<p>You are responsible for safeguarding the password that you use to access the service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.</p>

<h2>2. Service Description</h2>

<p>BrandMonitor provides brand monitoring services that track mentions of your brand across various online platforms including news sites, social networks, forums, and other resources. Our services include:</p>

<ul>
    <li>Real-time alerts for brand mentions</li>
    <li>Sentiment analysis of brand mentions</li>
    <li>Influence analysis of sources mentioning your brand</li>
    <li>Custom reports based on monitoring results</li>
    <li>Competitor analysis</li>
</ul>

<h2>3. Subscription and Payment</h2>

<p>Some of our services are billed on a subscription basis. You will be billed in advance on a recurring and periodic basis (monthly or annually, depending on the subscription plan selected). Billing cycles are set on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a subscription.</p>

<p>At the end of each billing period, your subscription will automatically renew under the same terms and conditions unless you cancel it or we cancel it. You may cancel your subscription either through your online account management page or by contacting our customer support team.</p>

<p>All payments shall be processed using the payment method you have provided. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.</p>

<h2>4. Free Trial</h2>

<p>We may, at our sole discretion, offer a subscription with a free trial for a limited period of time. You may be required to enter your billing information to sign up for the free trial.</p>

<p>If you do enter your billing information when signing up for a free trial, you will not be charged by us until the free trial has expired. On the last day of the free trial period, unless you canceled your subscription, you will be automatically charged the applicable subscription fee for the type of subscription you have selected.</p>

<h2>5. Intellectual Property</h2>

<p>The service and its original content, features, and functionality are and will remain the exclusive property of BrandMonitor and its licensors. The service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of BrandMonitor.</p>

<h2>6. User Content</h2>

<p>Our service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("User Content"). You are responsible for the User Content that you post to the service, including its legality, reliability, and appropriateness.</p>

<p>By posting User Content to the service, you grant us the right and license to use, modify, perform, display, reproduce, and distribute such content on and through the service. You retain any and all of your rights to any User Content you submit, post, or display on or through the service and you are responsible for protecting those rights.</p>

<h2>7. Limitation of Liability</h2>

<p>In no event shall BrandMonitor, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:</p>

<ul>
    <li>Your access to or use of or inability to access or use the service;</li>
    <li>Any conduct or content of any third party on the service;</li>
    <li>Any content obtained from the service; and</li>
    <li>Unauthorized access, use or alteration of your transmissions or content,</li>
</ul>

<p>whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.</p>

<h2>8. Disclaimer</h2>

<p>Your use of the service is at your sole risk. The service is provided on an "AS IS" and "AS AVAILABLE" basis. The service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.</p>

<p>BrandMonitor, its subsidiaries, affiliates, and its licensors do not warrant that:</p>

<ul>
    <li>The service will function uninterrupted, secure or available at any particular time or location;</li>
    <li>Any errors or defects will be corrected;</li>
    <li>The service is free of viruses or other harmful components; or</li>
    <li>The results of using the service will meet your requirements.</li>
</ul>

<h2>9. Governing Law</h2>

<p>These Terms shall be governed and construed in accordance with the laws of Sweden, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.</p>

<h2>10. Changes to Terms</h2>

<p>We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.</p>

<p>By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the service.</p>

<h2>11. Termination</h2>

<p>We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the service will immediately cease.</p>

<h2>12. Contact Us</h2>

<p>If you have any questions about these Terms, please contact us:</p>

<p>By email: info@brandmonitor.com</p>
<p>By phone: +968085664439</p>
<p>By mail: Andreassonliden 5R, 60782 Södra Näs</p>